Trengo
Customer service software
Integrate the Trengo API with the UltraMsg API
Setup the Trengo API trigger to run a workflow which integrates with the UltraMsg API. Pipedream's integration platform allows you to integrate Trengo and UltraMsg remarkably fast. Free for developers.
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Popular Trengo and UltraMsg Triggers#
Emit new events when an inbound message received. See the docs here
Emit new events when a internal note added. See the docs here
Emit new events when an outbound message sent. See the docs here
Emit new events when an phone call ended. See the docs here
Emit new events when an phone call missed. See the docs here
Popular Trengo and UltraMsg Actions#
Creates a contact. If a contact with given identifier already exists, returns it. See the docs
Logs a phone call from external VOIP applications, See the docs
Overview of Trengo#
The Trengo API provides programmatic access to Trengo's multi-channel communication platform, allowing for the streamlining of customer interactions across various channels such as email, SMS, social media, and chat. By leveraging the Trengo API on Pipedream, you can automate customer support workflows, sync communication data with CRM systems, and trigger alerts or actions based on specific customer queries or events.
Connect Trengo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trengo: {
type: "app",
app: "trengo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.trengo.eu/api/v2/users`,
headers: {
Authorization: `Bearer ${this.trengo.$auth.access_token}`,
},
})
},
})
Overview of UltraMsg#
UltraMsg API offers a suite of messaging capabilities that let you automate WhatsApp messaging. With it, you can send and receive messages, create WhatsApp chatbots, and manage media, enabling a wide range of automated interactions with users. Pipedream acts as a powerful accelerator here, letting you connect UltraMsg to hundreds of other apps to craft custom workflows.
Connect UltraMsg#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
ultramsg: {
type: "app",
app: "ultramsg",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.ultramsg.com/${this.ultramsg.$auth.instance_id}/messages/statistics`,
headers: {
"Content-Type": `application/x-www-form-urlencoded`,
},
params: {
token: `${this.ultramsg.$auth.token}`,
},
})
},
})
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