Tolstoy

Deliver personal conversations, anytime and anywhere with Tolstoy interactive videos.

Integrate the Tolstoy API with the Zendesk API

Setup the Tolstoy API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Tolstoy and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Lead (Instant) from Tolstoy API
Tolstoy + Zendesk
 
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Create Ticket with Zendesk API on New Response (Instant) from Tolstoy API
Tolstoy + Zendesk
 
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Delete Ticket with Zendesk API on New Lead (Instant) from Tolstoy API
Tolstoy + Zendesk
 
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Delete Ticket with Zendesk API on New Response (Instant) from Tolstoy API
Tolstoy + Zendesk
 
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Update Ticket with Zendesk API on New Lead (Instant) from Tolstoy API
Tolstoy + Zendesk
 
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New Lead (Instant) from the Tolstoy API

Emit new event on each new lead.

 
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New Response (Instant) from the Tolstoy API

Emit new event on each new response.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Tolstoy

The Tolstoy API offers a suite of tools for engaging with customers through interactive video experiences. With it, you can automate the creation, analysis, and management of interactive video content, streamlining how you engage with your audience. By leveraging the Tolstoy API on Pipedream, you can create powerful automations that react to video interactions, manage leads, and trigger personalized follow-ups based on viewer behavior. This supports a more dynamic and responsive marketing strategy, improves lead qualification processes, and enhances customer support by providing interactive video experiences tailored to user actions and feedback.

Connect Tolstoy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    tolstoy: {
      type: "app",
      app: "tolstoy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.gotolstoy.com/users/me`,
      headers: {
        Authorization: `Bearer ${this.tolstoy.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})