Integrate the TimeCamp API with the Zendesk API

Setup the TimeCamp API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate TimeCamp and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect TimeCamp with Zendesk#

Create Task with TimeCamp API on New Ticket (Instant) from Zendesk API

Zendesk + TimeCamp

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Create Task with TimeCamp API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + TimeCamp

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Create Task with TimeCamp API on Ticket Closed (Instant) from Zendesk API

Zendesk + TimeCamp

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Create Task with TimeCamp API on Ticket Pended (Instant) from Zendesk API

Zendesk + TimeCamp

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Create Task with TimeCamp API on Ticket Solved (Instant) from Zendesk API

Zendesk + TimeCamp

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Popular TimeCamp and Zendesk Triggers#

New Task from the TimeCamp API

Emit new event on each created task.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Time Entry from the TimeCamp API

Emit new event on each created time entry.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular TimeCamp and Zendesk Actions#

Create Task with the TimeCamp API

Creates a task. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Time Entry with the TimeCamp API

Creates a time entry. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of TimeCamp#

TimeCamp's API unlocks the potential to automate and integrate time tracking data with a myriad of services and platforms. By leveraging Pipedream's capabilities, you can create custom workflows that respond to events in TimeCamp, such as new time entries, projects, or tasks. These workflows can then trigger actions in other apps, or even process and analyze time tracking data to provide insights and streamline operations.

Connect TimeCamp#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    timecamp: {
      type: "app",
      app: "timecamp",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.timecamp.com/third_party/api/me`,
      headers: {
        "Authorization": `${this.timecamp.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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