Syncro
Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM and remote access in one affordable package.
Integrate the Syncro API with the Zendesk API
Setup the Syncro API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Syncro and Zendesk remarkably fast. Free for developers.
Popular Syncro and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Syncro#
Syncro is an API that empowers users to streamline their customer support and feedback management by automating interactions and integrating with various systems. By leveraging Syncro with Pipedream, you can automate tasks such as syncing customer feedback to a CRM, triggering alerts based on feedback scores, or creating support tickets from customer responses. Pipedream’s serverless platform facilitates the creation of these automated workflows without the need for complex infrastructure, making it straightforward to connect Syncro with other apps and services to enhance your customer support operations.
Connect Syncro#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
syncro: {
type: "app",
app: "syncro",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.syncro.$auth.subdomain}.syncromsp.com/api/v1/me`,
headers: {
"Content-Type": `application/json`,
"Authorization": `${this.syncro.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})