Swiftype
The leading platform for Site Search, App Search and Enterprise Search. We power search for thousands of enterprises and websites.
Integrate the Swiftype API with the Zendesk API
Setup the Swiftype API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Swiftype and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Swiftype and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Swiftype#
The Swiftype API offers a potent toolset for adding search functionality to your websites and applications, allowing you to index and search your content. With Pipedream, you can build serverless workflows integrating Swiftype API to automate indexing, manage search engines, and react to search analytics. This can be a game-changer for content-driven sites, providing insights into user search behavior and automating updates to the search index.
Connect Swiftype#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
swiftype: {
type: "app",
app: "swiftype",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.swiftype.com/api/v1/engines.json`,
params: {
auth_token: `${this.swiftype.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies