SurveySparrow

An end-to-end Conversational Experience Management Platform that helps get 40% better response rate.

Integrate the SurveySparrow API with the Twilio API

Setup the SurveySparrow API trigger to run a workflow which integrates with the Twilio API. Pipedream's integration platform allows you to integrate SurveySparrow and Twilio remarkably fast. Free for developers.

Send SMS with Twilio API on New CES Submission (Instant) from SurveySparrow API
SurveySparrow + Twilio
 
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Send SMS with Twilio API on New CSAT Submission (Instant) from SurveySparrow API
SurveySparrow + Twilio
 
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Send SMS with Twilio API on New NPS Submission (Instant) from SurveySparrow API
SurveySparrow + Twilio
 
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Send SMS with Twilio API on New Survey Response from SurveySparrow API
SurveySparrow + Twilio
 
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Make a Phone Call with Twilio API on New CES Submission (Instant) from SurveySparrow API
SurveySparrow + Twilio
 
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New CES Submission (Instant) from the SurveySparrow API

Emit new event when a customer effort score (CES) survey receives a new submission.

 
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New CSAT Submission (Instant) from the SurveySparrow API

Emit new event when a customer satisfaction (CSAT) survey receives a new submission.

 
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New Incoming SMS (Instant) from the Twilio API

Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.

 
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New NPS Submission (Instant) from the SurveySparrow API

Emit new event when a net promoter score (NPS) survey receives a new submission.

 
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New Survey Response (Instant) from the SurveySparrow API

Emit new event each time a the specified survey receives a response.

 
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Create Contact with the SurveySparrow API

Creates a new contact. See the documentation

 
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Send SMS with the Twilio API

Send a simple text-only SMS. See the docs for more information

 
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Create Survey with the SurveySparrow API

Creates a new survey. See the documentation

 
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Make a Phone Call with the Twilio API

Make a phone call, passing text that Twilio will speak to the recipient of the call. See the docs for more information

 
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Send MMS with the Twilio API

Send an SMS with text and media files. See the docs for more information

 
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Overview of SurveySparrow

The SurveySparrow API lets you tap into a robust platform for gathering feedback and insights. With Pipedream, you can automate interactions with your surveys, manage contacts, and analyze responses in real time. You can create workflows that trigger on new survey responses, sync data to other services, or even kick off email campaigns based on survey results. The power of Pipedream's serverless platform means you can integrate SurveySparrow with hundreds of other apps, enabling limitless automation scenarios without writing extensive code.

Connect SurveySparrow

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    surveysparrow: {
      type: "app",
      app: "surveysparrow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.surveysparrow.com/v1/contacts`,
      headers: {
        Authorization: `Bearer ${this.surveysparrow.$auth.access_token}`,
      },
    })
  },
})

Overview of Twilio

Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.

Connect Twilio

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    twilio: {
      type: "app",
      app: "twilio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.twilio.com/2010-04-01/Accounts.json`,
      auth: {
        username: `${this.twilio.$auth.AccountSid}`,
        password: `${this.twilio.$auth.AuthToken}`,
      },
    })
  },
})

Community Posts

How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
How Our Family Uses SMS and Smart Picture Frames to Connect During Remote Holidays
Two days before Thanksgiving, I decided to put together a simple way for our family to share pictures, because we couldn’t be together in person. The idea: smart photo frames that everyone could text pictures to. Here’s how I got it working. tldr; A Pipedream workflow parses SMS messages sent to a Twilio phone number, extracting the pictures and then using SendGrid to email them to the dedicated email addresses used by our Pix-Star photo frames.