Sumo Logic
Cloud Log Management, Monitoring, SIEM Tools
Integrate the Sumo Logic API with the Zendesk API
Setup the Sumo Logic API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Sumo Logic and Zendesk remarkably fast. Free for developers.
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Popular Sumo Logic and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Sumo Logic#
The Sumo Logic API facilitates the automation of your log management and analytics operations, enabling you to programmatically access Sumo Logic's data ingestion and query capabilities. With this API, you can streamline log data collection, conduct analysis, manage users, and set up alerts, all of which can be harnessed to enhance monitoring, security, and compliance procedures within your organization. Leveraging these functions within Pipedream workflows can help in creating dynamic, cross-functional integrations to optimize data-driven decision-making processes.
Connect Sumo Logic#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sumo_logic: {
type: "app",
app: "sumo_logic",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.${this.sumo_logic.$auth.deployment}.sumologic.com/api/v1/users`,
auth: {
username: `${this.sumo_logic.$auth.accessId}`,
password: `${this.sumo_logic.$auth.accessKey}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies