Studio by AI21 Labs

AI21 Studio provides API access to Jurassic-1 large-language-models. Our models power text generation and comprehension features in thousands of live applications.

Integrate the Studio by AI21 Labs API with the Zendesk API

Setup the Studio by AI21 Labs API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Studio by AI21 Labs and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
Try it
New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
Try it
Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
Try it
Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
Try it
Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
Try it
Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
Try it
Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
Try it
Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
Try it

Overview of Studio by AI21 Labs

Studio by AI21 Labs API enables the crafting of human-like text using advanced language models. It can generate content, answer questions, summarize text, or even customize language models for specific tasks. When integrated into Pipedream, this API becomes part of powerful automations that can process and generate textual content dynamically, reacting to various triggers such as incoming emails, form submissions, or scheduled events.

Connect Studio by AI21 Labs

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    studio_by_ai21_labs: {
      type: "app",
      app: "studio_by_ai21_labs",
    }
  },
  async run({steps, $}) {
    const data = {
      "text": `Pipedream is the fastest way to automate any process that connects APIs. Build and run workflows with code-level control when you need it, and no code when you don't. The Pipedream platform includes a serverless runtime and workflow service, source-available triggers and actions for hundreds of integrated apps, and one-click OAuth and key-based authentication for more than 1000 APIs (use tokens directly in code or with pre-built actions).`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.ai21.com/studio/v1/experimental/summarize`,
      headers: {
        Authorization: `Bearer ${this.studio_by_ai21_labs.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})