Integrate the Statuspage API with the Zendesk API

Setup the Statuspage API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Statuspage and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Statuspage with Zendesk#

Create Incident with Statuspage API on New Ticket (Instant) from Zendesk API

Zendesk + Statuspage

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Create Incident with Statuspage API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Statuspage

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Create Incident with Statuspage API on Ticket Closed (Instant) from Zendesk API

Zendesk + Statuspage

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Create Incident with Statuspage API on Ticket Pended (Instant) from Zendesk API

Zendesk + Statuspage

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Create Incident with Statuspage API on Ticket Solved (Instant) from Zendesk API

Zendesk + Statuspage

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Popular Statuspage and Zendesk Triggers#

Incident Updated (Instant) from the Statuspage API

Emit new event on each updated incident.

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New Incident Created (Instant) from the Statuspage API

Emit new event on each created incident.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Statuspage and Zendesk Actions#

Create Incident with the Statuspage API

Creates an incident. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Incident with the Statuspage API

Updates an existing incident. See docs here

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Statuspage#

The Statuspage API allows you to automate the management and orchestration of incident communication directly from Pipedream. With this API, you can create, update, and resolve incidents, manage maintenance events, and retrieve information about components and subscribers. It's an efficient way to ensure transparency and inform stakeholders during outages or scheduled maintenance by programmatically controlling your status pages.

Connect Statuspage#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    statuspage: {
      type: "app",
      app: "statuspage",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.statuspage.io/v1/pages`,
      headers: {
        "Authorization": `OAuth ${this.statuspage.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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