A modern IT service management (ITSM) solution to eliminate barriers to employee support services.
The SolarWinds Service Desk API provides a way to automate and integrate your IT service management processes. Using this API in Pipedream, you can create, update, and track service requests, manage incidents, problems, and changes, access asset information, and leverage user data within your workflows. It's about connecting your service desk with other apps to streamline processes, reduce response times, and enhance service delivery.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
solarwinds_service_desk: {
type: "app",
app: "solarwinds_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.samanage.com/users.json`,
headers: {
"X-Samanage-Authorization": `Bearer ${this.solarwinds_service_desk.$auth.json_web_token}`,
"Accept": `application/json`,
},
})
},
})
The Schedule app in Pipedream is a powerful tool that allows you to trigger workflows at regular intervals, ranging from every minute to once a year. This enables the automation of repetitive tasks and the scheduling of actions to occur without manual intervention. By leveraging this API, you can execute code, run integrations, and process data on a reliable schedule, all within Pipedream's serverless environment.