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with SolarWinds Service Desk and Rocket Chat?
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Popular SolarWinds Service Desk and Rocket Chat Triggers#
Popular SolarWinds Service Desk and Rocket Chat Actions#
Sends a new direct message to a specific user. See the documentation
Overview of SolarWinds Service Desk#
The SolarWinds Service Desk API provides a way to automate and integrate your IT service management processes. Using this API in Pipedream, you can create, update, and track service requests, manage incidents, problems, and changes, access asset information, and leverage user data within your workflows. It's about connecting your service desk with other apps to streamline processes, reduce response times, and enhance service delivery.
Connect SolarWinds Service Desk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
solarwinds_service_desk: {
type: "app",
app: "solarwinds_service_desk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.samanage.com/users.json`,
headers: {
"X-Samanage-Authorization": `Bearer ${this.solarwinds_service_desk.$auth.json_web_token}`,
"Accept": `application/json`,
},
})
},
})
Overview of Rocket Chat#
Rocket Chat is a customizable and open-source team chat platform that's a popular alternative for team communication. With its API, you can automate a variety of tasks, such as sending messages, creating channels, managing users, and integrating with various services for a seamless workflow. Leveraging Pipedream's capabilities, you can use Rocket Chat API to create intricate workflows and connect them with other apps to streamline communication, trigger actions based on messages, and synchronize data across platforms.
Connect Rocket Chat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
rocket_chat: {
type: "app",
app: "rocket_chat",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.rocket_chat.$auth.domain}/api/v1/me`,
headers: {
"X-Auth-Token": `${this.rocket_chat.$auth["X-Auth-Token"]}`,
"X-User-Id": `${this.rocket_chat.$auth["X-User-Id"]}`,
},
params: {
userId: `${this.rocket_chat.$auth["X-User-Id"]}`,
},
})
},
})
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