SMS Magic
SMS-Magic is a global text messaging platform for popular CRM platforms with 2,000+ clients of all sizes accessing 59 direct carriers to win & retain customers.
Integrate the SMS Magic API with the Zendesk API
Setup the SMS Magic API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SMS Magic and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular SMS Magic and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of SMS Magic#
The SMS Magic API on Pipedream opens a world of possiblities for automating communication workflows. With it, you can send personalized text messages, schedule campaigns, and track message delivery within your applications. It's especially powerful for sales and support teams who need to engage customers on a massive scale without sacrificing the personal touch.
Connect SMS Magic#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sms_magic: {
type: "app",
app: "sms_magic",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sms-magic.com/v1/api_key/validate`,
headers: {
"Content-Type": `application/json`,
"apiKey": `${this.sms_magic.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies