What do you want to automate
with Slack and TOPdesk?
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Popular Slack and TOPdesk Triggers#
Emit new event when an incident is updated. See the documentation
Emit new event when an incident is assigned to a new user. See the documentation
Emit new event when a new incident is created. See the documentation
Emit new event when an incident is assigned to a new group. See the documentation
Emit new event when a new memo reply is created. See the documentation
Popular Slack and TOPdesk Actions#
Overview of Slack#
The Pipedream app for Slack enables you to build event-driven workflows that interact with the Slack API. Once you authorize the app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream app for Slack is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack_v2: {
type: "app",
app: "slack_v2",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack_v2.$auth.oauth_access_token}`,
},
})
},
})
Connect TOPdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
topdesk: {
type: "app",
app: "topdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.topdesk.$auth.api_url}/tas/api/incidents`,
auth: {
username: `${this.topdesk.$auth.username}`,
password: `${this.topdesk.$auth.app_token}`,
},
})
},
})
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