Integrate the Slack API with the Plain API

Setup the Slack API trigger to run a workflow which integrates with the Plain API. Pipedream's integration platform allows you to integrate Slack and Plain remarkably fast. Free for developers.

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Popular Ways to Connect Slack with Plain#

Add Customer to Group with Plain API on New Message In Channels (Instant) from Slack API

Slack + Plain

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Create Customer Event with Plain API on New Message In Channels (Instant) from Slack API

Slack + Plain

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Create Thread with Plain API on New Message In Channels (Instant) from Slack API

Slack + Plain

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Upsert Customer with Plain API on New Message In Channels (Instant) from Slack API

Slack + Plain

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Send Message with Slack API on Customer Created from Plain API

Plain + Slack

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Popular Slack and Plain Triggers#

New Message In Channels (Instant) from the Slack API

Emit new event when a new message is posted to one or more channels

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Customer Created from the Plain API

Emit new event when a customer is created.

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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

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Customer Updated from the Plain API

Emit new event when a customer is updated.

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Email Received from the Plain API

Emit new event when an email is received.

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Popular Slack and Plain Actions#

Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

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Send Message with the Slack API

Send a message to a user, group, private channel or public channel. See the documentation

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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

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Build and Send a Block Kit Message with the Slack API

Configure custom blocks and send to a channel, group, or user. See the documentation.

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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

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Overview of Slack#

The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.

The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.

Automate posting updates to your team channels
Create a bot to answer common questions
Integrate with your existing tools and services
And much more!

Connect Slack#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    slack: {
      type: "app",
      app: "slack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://slack.com/api/users.profile.get`,
      headers: {
        Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Plain#

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Community Posts#

Airtable Webhooks with Slack + Pipedream

We love Airtable here at Pipedream. But Airtable lacks one killer feature — webhooks. We took advantage of Airtable’s Slack notifications and built a way to send webhooks to an HTTP endpoint every time a record is created or updated in a base. It takes 10 minutes to setup and it’s free.

Start for free — no credit card required

Watch a demo