Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Integrate the Slack API with the Customer.io API
Setup the Slack API trigger to run a workflow which integrates with the Customer.io API. Pipedream's integration platform allows you to integrate Slack and Customer.io remarkably fast. Free for developers.
Popular Ways to Connect Slack with Customer.io#
Popular Slack and Customer.io Triggers#
Emit new event when a new message is posted to one or more channels
Emit new event when a message was posted in a direct message channel
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements, Slash commands, or Shortcuts.
Emit new event when a username or specific keyword is mentioned in a channel
Emit new event when a member has added an emoji reaction to a message
Popular Slack and Customer.io Actions#
Add people to a manual segment by ID. You are limited to 1000 customer IDs per request. See the docs here
Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Overview of Slack#
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. When you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions, or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})
Overview of Customer.io#
Customer.io is a versatile automation tool that allows you to harness the power of email, SMS, and push notifications to create personalized customer experiences. With its comprehensive API, Customer.io enables you to track customer interactions, segment audiences, and trigger targeted communications based on user behavior and data. By leveraging Pipedream, you can easily connect Customer.io to various other services and APIs to automate complex workflows, synthesize data, and respond to events in real-time.
Connect Customer.io#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
customer_io: {
type: "app",
app: "customer_io",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://track.customer.io/api/v1/accounts/region`,
auth: {
username: `${this.customer_io.$auth.site_id}`,
password: `${this.customer_io.$auth.api_key}`,
},
})
},
})
Related Videos#
Community Posts#
