Integrate the Shoprocket API with the Zendesk API

Setup the Shoprocket API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Shoprocket and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Shoprocket with Zendesk#

Create Customer with Shoprocket API on New Ticket (Instant) from Zendesk API

Zendesk + Shoprocket

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Create Customer with Shoprocket API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Shoprocket

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Create Customer with Shoprocket API on Ticket Closed (Instant) from Zendesk API

Zendesk + Shoprocket

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Create Customer with Shoprocket API on Ticket Pending (Instant) from Zendesk API

Zendesk + Shoprocket

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Create Customer with Shoprocket API on Ticket Solved (Instant) from Zendesk API

Zendesk + Shoprocket

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Popular Shoprocket and Zendesk Triggers#

New Customer (Instant) from the Shoprocket API

Emit new event when a customer is created.

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New Order (Instant) from the Shoprocket API

Emit new event when a new order is placed.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Product (Instant) from the Shoprocket API

Emit new event when a product is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Popular Shoprocket and Zendesk Actions#

Create Customer with the Shoprocket API

Creates a new customer in Shoprocket. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Shoprocket#

The Shoprocket API empowers you to seamlessly integrate e-commerce capabilities into your website or app. With Pipedream, you can connect Shoprocket to hundreds of other services to automate tasks like syncing orders to a database, updating inventory in real-time, or triggering custom email campaigns when a new product is added. Pipedream's serverless platform allows for building custom workflows that can react to various Shoprocket events, manipulate the data, and interact with numerous APIs and services without the hassle of managing infrastructure.

Connect Shoprocket#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shoprocket: {
      type: "app",
      app: "shoprocket",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.shoprocket.io/v1/team`,
      headers: {
        "x-api-key": `${this.shoprocket.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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