Integrate the SendinBlue API with the Zendesk API

Setup the SendinBlue API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate SendinBlue and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect SendinBlue with Zendesk#

Add or Update a contact with SendinBlue API on New Ticket (Instant) from Zendesk API

Zendesk + SendinBlue

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Add or Update a contact with SendinBlue API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + SendinBlue

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Add or Update a contact with SendinBlue API on Ticket Closed (Instant) from Zendesk API

Zendesk + SendinBlue

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Add or Update a contact with SendinBlue API on Ticket Pended (Instant) from Zendesk API

Zendesk + SendinBlue

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Add or Update a contact with SendinBlue API on Ticket Solved (Instant) from Zendesk API

Zendesk + SendinBlue

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Popular SendinBlue and Zendesk Triggers#

New Marketing Webhook (Instant) from the SendinBlue API

Emit new event when triggered by a marketing event

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New Transactional Webhook (Instant) from the SendinBlue API

Emit new event when triggered by a transactional event

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular SendinBlue and Zendesk Actions#

Add or Update a contact with the SendinBlue API

Add or Update a contact

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Transactional Email with the SendinBlue API

Send transactional email. See the docs for more information.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of SendinBlue#

The SendinBlue API offers a suite of email marketing tools, including campaign creation, contact list management, and transactional email sending. It's designed for crafting personalized messages, automating marketing workflows, and tracking the performance of email campaigns. With Pipedream, you can harness the power of SendinBlue by automating interactions with other services, reacting to events with custom code, and stitching together complex workflows with minimal effort.

Connect SendinBlue#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    sendinblue: {
      type: "app",
      app: "sendinblue",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.sendinblue.com/v3/account`,
      headers: {
        "api-key": `${this.sendinblue.$auth.api_key}`,
        "content-type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})