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Popular Ways to Connect Richpanel with Vida#
Popular Richpanel and Vida Triggers#
New Conversation (Instant) from the Vida API
Emit new events after completion of any communication handled by your Vida AI agent, be it a call, text, or email.
New Message in Ticket from the Richpanel API
Emit new event when a new message is sent on an existing or new ticket.
New Incoming Conversation (Instant) from the Vida API
Emit new event when an incoming call or message is received before answered by an agent. Useful for providing context about the caller or messenger to your agent before response.
Popular Richpanel and Vida Actions#
Add Ticket Message with the Richpanel API
Adds a message to an existing ticket. See the documentation
Add Context with the Vida API
Uploads additional context for a conversation with your AI agent. Helpful when integrating data from external CRMs. See the documentation
Create Ticket with the Richpanel API
Creates a new support ticket in Richpanel. See the documentation
Update Ticket Status with the Richpanel API
Updates the status of an existing ticket in Richpanel. See the documentation
Integrate the Richpanel API with the Vida API
Setup the Richpanel API trigger to run a workflow which integrates with the Vida API. Pipedream's integration platform allows you to integrate Richpanel and Vida remarkably fast. Free for developers.
Connect Richpanel#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
richpanel: {
type: "app",
app: "richpanel",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.richpanel.com/v1/users`,
headers: {
"accept": `application/json`,
"x-richpanel-key": `${this.richpanel.$auth.api_key}`,
},
})
},
})
Connect Vida#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
vida: {
type: "app",
app: "vida",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.vida.dev/api/v2/listAccounts`,
params: {
token: `${this.vida.$auth.api_token}`,
},
})
},
})
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Trusted by 1,000,000+ developers from startups to Fortune 500 companies