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with RescueTime and Zendesk?
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Popular Ways to Connect RescueTime with Zendesk#
Popular RescueTime and Zendesk Triggers#
Emit new event each time a new daily summary report is available. See the docs here
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular RescueTime and Zendesk Actions#
Retrieves information about a specific ticket. See the documentation
Searches for tickets using Zendesk's search API. See the documentation
Overview of RescueTime#
The RescueTime API provides access to detailed data about how you spend your time on digital devices, including time spent on apps and websites. With this API on Pipedream, you can create custom workflows that trigger actions based on your productivity data. For instance, you can set up alerts for excessive social media usage or automate weekly productivity reports. Pipedream's platform enables these automations by connecting RescueTime to hundreds of other apps, allowing for intricate workflows that can enhance personal productivity and time management.
Connect RescueTime#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
rescuetime: {
type: "app",
app: "rescuetime",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.rescuetime.com/api/oauth/data`,
params: {
access_token: `${this.rescuetime.$auth.oauth_access_token}`,
perspective: `interval`,
restrict_kind: `productivity`,
interval: `hour`,
restrict_begin: `2018-01-01`,
restrict_end: `2018-01-31`,
format: `json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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