RabbitMQ
RabbitMQ is a reliable and mature messaging and streaming broker, which is easy to deploy on cloud environments, on-premises, and on your local machine. It is currently used by millions worldwide.
Integrate the RabbitMQ API with the Zendesk API
Setup the RabbitMQ API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate RabbitMQ and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular RabbitMQ and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Connect RabbitMQ#
import amqp from "amqplib";
export default defineComponent({
props: {
rabbitmq: {
type: "app",
app: "rabbitmq",
}
},
async run({ steps, $ }) {
const url = `amqp://${this.rabbitmq.$auth.username}:${this.rabbitmq.$auth.password}@${this.rabbitmq.$auth.host}:${this.rabbitmq.$auth.port}`;
const connection = await amqp.connect(url);
const channel = await connection.createChannel();
const queue = 'Sample Queue';
await channel.assertQueue(queue, { durable: true });
const message = 'Welcome RabbitMQ + Pipedream users! ' + new Date().toISOString()
channel.sendToQueue(queue, Buffer.from(message), { persistent: true });
console.log(`Sent: ${message}`);
const queueInfo = await channel.checkQueue(queue);
return queueInfo;
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies