Pusher

Hosted APIs that are flexible,
 scalable, and easy to integrate

Integrate the Pusher API with the Zendesk API

Setup the Pusher API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Pusher and Zendesk remarkably fast. Free for developers.

Send an Event to a Channel with Pusher API on New Ticket (Instant) from Zendesk API
Zendesk + Pusher
 
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Send an Event to a Channel with Pusher API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Pusher
 
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Send an Event to a Channel with Pusher API on Ticket Closed (Instant) from Zendesk API
Zendesk + Pusher
 
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Send an Event to a Channel with Pusher API on Ticket Pended (Instant) from Zendesk API
Zendesk + Pusher
 
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Send an Event to a Channel with Pusher API on Ticket Solved (Instant) from Zendesk API
Zendesk + Pusher
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Send an Event to a Channel with the Pusher API

Send an event to a channel using Pusher's npm package

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Pusher

The Pusher API offers real-time communication capabilities for apps, enabling instant data delivery. With Pipedream, you can harness these features to create dynamic, real-time workflows that react to events, update clients immediately, and synchronize data across users and systems. It's perfect for powering live dashboards, instant notifications, chat applications, and any scenario where you need to push updates quickly and efficiently. Pipedream's serverless platform empowers you to build and run workflows that leverage Pusher's APIs without managing any infrastructure.

Connect Pusher

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module.exports = defineComponent({
  props: {
    pusher: {
      type: "app",
      app: "pusher",
    }
  },
  async run({steps, $}) {
    const Pusher = require('pusher')
    
    const { appId, key, secret, cluster } = this.pusher.$auth
    const pusher = new Pusher({
      appId,
      key,
      secret,
      cluster,
      useTLS: true
    })
    
    await pusher.trigger('my-channel', 'my-event', {
      "message": "hello world"
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})