Website uptime monitoring service.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Pulsetic API lets you monitor your websites and servers, sending notifications when downtime occurs or performance issues arise. With Pipedream, you can leverage this API to create powerful, automated workflows that respond to Pulsetic events in real-time. For instance, you can automate incident management by connecting Pulsetic to ticketing systems, trigger alerts in communication channels, or log performance data for analysis. Pipedream's zero-management data stores also allow you to keep track of incident history without needing a separate database.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pulsetic: {
type: "app",
app: "pulsetic",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pulsetic.com/api/public/monitors`,
headers: {
"Authorization": `${this.pulsetic.$auth.api_token}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})