Create Feedback with Productlane API

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Create Feedback with the Productlane API

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Getting Started#

Create a workflow to Create Feedback with the Productlane API. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Configure the Create Feedback action
1. Connect your Productlane account
2. Select a Project ID
3. Configure Email
4. Configure Text
5. Optional- Configure Notify by Email
6. Optional- Configure Notify by Slack
7. Optional- Select a Origin
8. Select a Pain Level
Select a trigger to run your workflow on HTTP requests, schedules or app events
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

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Details#

This is a pre-built, source-available component from Pipedream's GitHub repo. The component is developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Create Feedback on Productlane

Description:Create new feedback in Productlane. [See the documentation](https://productlane.com/docs/api-reference/portal/create-feedback)

Version:0.0.1

Key:productlane-create-feedback

View on GitHub

Code#

import {
  ORIGIN_OPTIONS, PAIN_LEVEL_OPTIONS,
} from "../../common/constants.mjs";
import productlane from "../../productlane.app.mjs";

export default {
  key: "productlane-create-feedback",
  name: "Create Feedback",
  description:
    "Create new feedback in Productlane. [See the documentation](https://productlane.com/docs/api-reference/portal/create-feedback)",
  version: "0.0.1",
  type: "action",
  props: {
    productlane,
    projectId: {
      propDefinition: [
        productlane,
        "projectId",
      ],
    },
    email: {
      propDefinition: [
        productlane,
        "email",
      ],
      description: "The email for the feedback",
    },
    text: {
      type: "string",
      label: "Text",
      description: "The text of the feedback",
    },
    notifyByEmail: {
      propDefinition: [
        productlane,
        "notify",
      ],
      label: "Notify by Email",
      description: "Whether to notify by email",
    },
    notifyBySlack: {
      propDefinition: [
        productlane,
        "notify",
      ],
      label: "Notify by Slack",
      description: "Whether to notify by slack",
    },
    origin: {
      type: "string",
      label: "Origin",
      description: "The origin of the feedback",
      optional: true,
      options: ORIGIN_OPTIONS,
    },
    painLevel: {
      type: "string",
      label: "Pain Level",
      description: "The pain level of the feedback",
      options: PAIN_LEVEL_OPTIONS,
    },
  },
  async run({ $ }) {
    const {
      email,
      notifyByEmail,
      notifyBySlack,
      origin,
      painLevel,
      text,
      projectId,
    } = this;

    const data = {
      email: email,
      notify: ((notifyByEmail ?? notifyBySlack) !== undefined)
        ? {
          email: notifyByEmail,
          slack: notifyBySlack,
        }
        : undefined,
      origin: origin,
      painLevel: painLevel,
      text: text,
      projectId: projectId,
    };

    const response = await this.productlane.createFeedback({
      $,
      data,
    });

    $.export(
      "$summary",
      `Successfully created feedback with ID: ${response.id}`,
    );

    return response;
  },
};

Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Productlane	`productlane`	`app`	This component uses the Productlane app.
Project ID	`projectId`	`string`	Select a value from the drop down menu.
Email	`email`	`string`	The email for the feedback
Text	`text`	`string`	The text of the feedback
Notify by Email	`notifyByEmail`	`boolean`	Whether to notify by email
Notify by Slack	`notifyBySlack`	`boolean`	Whether to notify by slack
Origin	`origin`	`string`	Select a value from the drop down menu:`INAPPPORTALAPISLACKINTERCOMINTERCOM_ATTACHMENTZENDESK_ATTACHMENTFRONT_ATTACHMENTEMAILZAPIERHUBSPOT`
Pain Level	`painLevel`	`string`	Select a value from the drop down menu:`UNKNOWNLOWMEDIUMHIGH`

Authentication#

Productlane uses API keys for authentication. When you connect your Productlane account, Pipedream securely stores the keys so you can easily authenticate to Productlane APIs in both code and no-code steps.

To retrieve your Workspace ID and API Key,