User onboarding platform that brings results
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Product Fruits API offers tools for enhancing user experience with in-app guidance like tooltips, walkthroughs, and announcements. By leveraging this API within Pipedream, you can automate the creation, update, and tracking of these UX elements based on user behavior or feedback, enrich product engagement, and drive feature adoption. Combining Product Fruits with Pipedream's capabilities opens a realm of possibilities, from syncing user data to triggering in-app messages based on external events.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
product_fruits: {
type: "app",
app: "product_fruits",
}
},
async run({steps, $}) {
const data = { "user": {
"username": "name@example.com", // REQUIRED, must be unique
} }
return await axios($, {
method: "post",
url: `https://api.productfruits.com/identify`,
headers: {
Authorization: `Bearer ${this.product_fruits.$auth.api_key}`,
},
data,
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})