What do you want to automate
with Plain and Symbl.ai?
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Overview of Plain#
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
Connect Plain#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Symbl.ai#
The Symbl.ai API supercharges your applications with advanced conversation intelligence. By tapping into Symbl.ai via Pipedream, you can automate the analysis of voice, text, and video communications. Extract actionable items, follow-ups, and insights in real-time or from recorded content. This API's magic lies in its ability to provide contextually relevant insights, topic detection, sentiment analysis, and conversation metrics without extensive training data or setup time.
Connect Symbl.ai#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
symbl_ai: {
type: "app",
app: "symbl_ai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.symbl.ai/v1/manage/trackers`,
headers: {
Authorization: `Bearer ${this.symbl_ai.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies