with Plain and SurveySparrow?
Emit new event when a customer effort score (CES) survey receives a new submission.
Emit new event when a customer satisfaction (CSAT) survey receives a new submission.
Emit new event when a net promoter score (NPS) survey receives a new submission.
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
The SurveySparrow API lets you tap into a robust platform for gathering feedback and insights. With Pipedream, you can automate interactions with your surveys, manage contacts, and analyze responses in real time. You can create workflows that trigger on new survey responses, sync data to other services, or even kick off email campaigns based on survey results. The power of Pipedream's serverless platform means you can integrate SurveySparrow with hundreds of other apps, enabling limitless automation scenarios without writing extensive code.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
surveysparrow: {
type: "app",
app: "surveysparrow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.surveysparrow.com/v1/contacts`,
headers: {
Authorization: `Bearer ${this.surveysparrow.$auth.access_token}`,
},
})
},
})