Plain

Customer support for modern tools. Fast, flexible and extendable.

Integrate the Plain API with the MongoDB API

Setup the Plain API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Plain and MongoDB remarkably fast. Free for developers.

Add Customer to Group with Plain API on New Collection from MongoDB API
MongoDB + Plain
 
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Add Customer to Group with Plain API on New Database from MongoDB API
MongoDB + Plain
 
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Add Customer to Group with Plain API on New Document from MongoDB API
MongoDB + Plain
 
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Add Customer to Group with Plain API on New Field in Document from MongoDB API
MongoDB + Plain
 
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Create Customer Event with Plain API on New Collection from MongoDB API
MongoDB + Plain
 
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Customer Created from the Plain API

Emit new event when a customer is created.

 
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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

 
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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

 
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New Database from the MongoDB API

Emit new an event when a new database is added

 
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Customer Updated from the Plain API

Emit new event when a customer is updated.

 
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Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

 
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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

 
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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

 
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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

 
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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

 
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Overview of Plain

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of MongoDB

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB

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import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})