with Plain and Bird?
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Message Bird is a communications platform offering a suite of API solutions for sending messages, making voice calls, and conducting video conferences. With Pipedream, you can harness these capabilities to automate personalized notifications, streamline customer support, and facilitate global communication workflows. Message Bird's API on Pipedream allows you to send real-time alerts, trigger voice messages based on customer actions, and integrate with other services to create powerful, multi-channel communication systems.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
message_bird: {
type: "app",
app: "message_bird",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://rest.messagebird.com/balance`,
headers: {
"Authorization": `AccessKey ${this.message_bird.$auth.access_key}`,
},
})
},
})