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with Plain and Gong?
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Overview of Plain#
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
Connect Plain#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Gong#
The Gong API allows you to tap into Gong's conversation intelligence capabilities, enabling you to retrieve call recordings, transcripts, and analytics data for sales engagements. By integrating Gong with Pipedream, you can automate workflows that react to this sales data, enrich CRM records, trigger follow-up actions, and sync insights across your sales stack. It's a goldmine for sales teams looking to leverage conversational insights and make data-driven decisions.
Connect Gong#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gong: {
type: "app",
app: "gong",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.gong.$auth.api_base_url_for_customer}/v2/users`,
headers: {
Authorization: `Bearer ${this.gong.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies