Plain

Customer support for modern tools. Fast, flexible and extendable.

Integrate the Plain API with the Bash API

Setup the Plain API trigger to run a workflow which integrates with the Bash API. Pipedream's integration platform allows you to integrate Plain and Bash remarkably fast. Free for developers.

Run Bash Code with Bash API on Customer Created from Plain API
Plain + Bash
 
Try it
Run Bash Code with Bash API on Customer Deleted from Plain API
Plain + Bash
 
Try it
Run Bash Code with Bash API on Customer Updated from Plain API
Plain + Bash
 
Try it
Run Bash Code with Bash API on Email Received from Plain API
Plain + Bash
 
Try it
Run Bash Code with Bash API on Email Sent from Plain API
Plain + Bash
 
Try it
Customer Created from the Plain API

Emit new event when a customer is created.

 
Try it
Customer Deleted from the Plain API

Emit new event when a customer is deleted.

 
Try it
Customer Updated from the Plain API

Emit new event when a customer is updated.

 
Try it
Email Received from the Plain API

Emit new event when an email is received.

 
Try it
Email Sent from the Plain API

Emit new event when an email is sent.

 
Try it
Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

 
Try it
Run Bash Code with the Bash API

Run any Bash in a Pipedream step within your workflow. Refer to the Pipedream Bash docs to learn more.

 
Try it
Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

 
Try it
Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

 
Try it
Upsert Customer with the Plain API

Creates or updates customer with customer details. See the documentation

 
Try it

Overview of Plain

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Connect Bash

1
2
3
4
5
6
7
# $PIPEDREAM_STEPS file contains data from previous steps
cat $PIPEDREAM_STEPS | jq .trigger.context.id

# Write data to $PIPEDREAM_EXPORTS to return it from the step
# Exports must be written as key=value
echo foo=bar >> $PIPEDREAM_EXPORTS