with Plain and 360NRS?
The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
plain: {
type: "app",
app: "plain",
}
},
async run({steps, $}) {
const data = {
"query": `query Workspace {
workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
id
publicName
}
}`,
}
return await axios($, {
method: "post",
url: `https://core-api.uk.plain.com/graphql/v1`,
headers: {
Authorization: `Bearer ${this.plain.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
The 360NRS API allows the automation of messaging services, providing capabilities to send SMS, email, and push notifications efficiently. This API can be particularly useful in Pipedream to create dynamic, responsive communication workflows that enhance customer engagement and operational efficiency. By integrating 360NRS with other applications, users can streamline notifications, reminders, and marketing campaigns based on user data and interaction triggers from various sources.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
_360nrs: {
type: "app",
app: "_360nrs",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dashboard.360nrs.com/api/rest/account`,
auth: {
username: `${this._360nrs.$auth.username}`,
password: `${this._360nrs.$auth.api_password}`,
},
})
},
})