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with Pipedream and Trustpilot (Customer)?
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Popular Ways to Connect Pipedream with Trustpilot (Customer)#
Popular Pipedream and Trustpilot (Customer) Triggers#
Exposes an HTTP API for scheduling messages to be emitted at a future time
Emit new event based on a time interval before an upcoming event in the calendar. This source uses Pipedream's Task Scheduler. See the documentation for more information and instructions for connecting your Pipedream account.
Emit new event at a specified time before a card is due.
Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including participants, subject, business unit, and creation timestamp. Useful for tracking customer inquiries, support requests, and maintaining real-time communication with customers.
Emit new event when a business replies to a product review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to product reviews. Each event includes the reply text, creation timestamp, and associated review details (product name, star rating, consumer info). Ideal for monitoring business responses to customer feedback, tracking customer service performance, and ensuring timely engagement with product reviews.
Popular Pipedream and Trustpilot (Customer) Actions#
Retrieves detailed information about a specific product review on Trustpilot. Use this action to get comprehensive data about a single product review, including customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows. See the documentation
Retrieves a list of product reviews for a specific business unit on Trustpilot. This action enables you to fetch multiple product reviews with powerful filtering options including star ratings, language, tags, and sorting preferences. Ideal for monitoring product feedback trends, generating reports, analyzing customer sentiment across your product catalog, or building review dashboards. Supports pagination for handling large review volumes. See the documentation
Retrieves detailed information about a specific service review for your business on Trustpilot. Use this action to access comprehensive data about an individual service review, including the customer's rating, review content, date, and any responses. Essential for customer service teams to analyze specific feedback, track review history, or integrate individual review data into CRM systems and support tickets. See the documentation
Fetches service reviews for a specific business unit from Trustpilot with support for filtering by star rating, tags, language, and more. See the documentation
Overview of Pipedream#
Pipedream is an API that allows you to build applications that can connect to
various data sources and processes them in real-time. You can use Pipedream to
create applications that can perform ETL (Extract, Transform, and Load) tasks,
as well as to create data-driven workflows.
Some examples of applications you can build using the Pipedream API include:
- An application that can extract data from a database, transform it, and then
load it into another database. - An application that can monitor a data source for changes, and then trigger a
workflow in response to those changes. - An application that can poll an API for new data, and then process that data
in real-time.
Connect Pipedream#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
pipedream: {
type: "app",
app: "pipedream",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.pipedream.com/v1/users/me`,
headers: {
Authorization: `Bearer ${this.pipedream.$auth.api_key}`,
},
})
},
})
Overview of Trustpilot (Customer)#
The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.
Connect Trustpilot (Customer)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trustpilot: {
type: "app",
app: "trustpilot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://invitations-api.trustpilot.com/v1/private/business-units/${this.trustpilot.$auth.business_unit_id}/templates`,
headers: {
Authorization: `Bearer ${this.trustpilot.$auth.oauth_access_token}`,
},
})
},
})
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