Phone.com
Phone.com is the modern small business communication solution that lets you connect a business phone number to any device. You get the voice, video, text, call management, and collaboration features of an enterprise phone system without the cost.
Go to sitePhone.com API Integrations
Build and run workflows using the Phone.com API. Use 1000s of source-available triggers and actions across 2,000+ apps. Or write custom code to integrate any app or API in seconds.
Overview#
Phone.com's API offers a programmable way to interact with its VoIP services, allowing you to streamline communication tasks, manage call settings, send SMS messages, and retrieve call logs programmatically. By leveraging Phone.com's functionalities within Pipedream, you can automate a variety of telephony workflows, integrate with other services for enhanced communication experiences, and analyze call data for actionable insights.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
phone_com: {
type: "app",
app: "phone_com",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.phone.com/v4/accounts`,
headers: {
Authorization: `Bearer ${this.phone_com.$auth.access_token}`,
},
})
},
})
Choose an API to Connect with Phone.com API#
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Example Use Cases#
Automated SMS Notifications for Calendar Events: Integrate Phone.com with Google Calendar using Pipedream to send SMS reminders for upcoming events. When a new event is added to a specific Google Calendar, trigger a workflow that automatically sends a text message to the participants through Phone.com's SMS feature, ensuring everyone is notified timely.
Dynamic Call Routing Based on CRM Data: Combine Phone.com with a CRM platform like Salesforce within Pipedream. Create a workflow that checks incoming phone numbers against CRM contacts. If the caller is identified as a high-value customer, the call is routed to a senior team member or their account manager, enhancing customer service and prioritization.
Voice Transcription Analysis and Logging: Use Phone.com's voice-to-text capabilities alongside cloud storage services such as Google Drive in Pipedream. Implement a workflow where calls are transcribed by Phone.com, and the transcriptions are then automatically saved and analyzed in Google Sheets for keyword spotting, sentiment analysis, or compliance purposes.
Authentication#
Phone.com uses API keys for authentication. When you connect your Phone.com account, Pipedream securely stores the keys so you can easily authenticate to Phone.com APIs in both code and no-code steps.
Paste your Access Token from your phone.com account below.
If you need a token, send an email to apisupport@phone.com or visit their documentation.