Phone.com
Phone.com is the modern small business communication solution that lets you connect a business phone number to any device. You get the voice, video, text, call management, and collaboration features of an enterprise phone system without the cost.
Integrate the Phone.com API with the Zendesk API
Setup the Phone.com API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Phone.com and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Phone.com and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Phone.com#
Phone.com's API offers a programmable way to interact with its VoIP services, allowing you to streamline communication tasks, manage call settings, send SMS messages, and retrieve call logs programmatically. By leveraging Phone.com's functionalities within Pipedream, you can automate a variety of telephony workflows, integrate with other services for enhanced communication experiences, and analyze call data for actionable insights.
Connect Phone.com#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
phone_com: {
type: "app",
app: "phone_com",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.phone.com/v4/accounts`,
headers: {
Authorization: `Bearer ${this.phone_com.$auth.access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies