SolarWinds Papertrail provides real-time live tail, search, and troubleshooting for apps, servers, and infrastructure.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Papertrail API provides access to its log management and analysis service, enabling you to programmatically query logs, retrieve system events, and manage log destinations. Integrating Papertrail with Pipedream allows you to automate reactions to log events, analyze log data, and connect log insights with other services for notifications, data storage, or further processing. By leveraging Papertrail's API, you can craft tailored serverless workflows on Pipedream that respond in real-time to your logging needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
papertrail: {
type: "app",
app: "papertrail",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://papertrailapp.com/api/v1/systems.json`,
headers: {
"X-Papertrail-Token": `${this.papertrail.$auth.api_token}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})