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PagerDuty ACTION

Add Note to Incident

Add a text note to an incident. Notes are visible in the incident timeline and useful for documenting investigation steps, resolution details, or handoff notes. Use List Incidents or Get Incident to find the incident ID. See the documentation
  • Action
  • Writes data
  • OAuth
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's PagerDuty account once, then configure and run Add Note to Incident from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "pagerduty-add-note-to-incident",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    pagerduty: { authProvisionId: "apn_xxxxxxx" },
    incidentId: "Incident ID",
    content: "Note Content",
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Add Note to Incident inputs
Property Type Description
incidentId Incident ID string
The ID of the incident. See the docs here
Required Dynamic
content Note Content string
The text content of the note to add.
Required

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
pagerduty-add-note-to-incident
Version
0.0.2
App
PagerDuty
Authentication
OAuth
Read-only
No
Destructive
No
Open world
Yes