Integrate the Overledger API with the Zendesk API

Setup the Overledger API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Overledger and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Overledger with Zendesk#

Create Ticket with Zendesk API on New Account Event (Instant) from Overledger API

Overledger + Zendesk

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Create Ticket with Zendesk API on New Smart Contract Event (Instant) from Overledger API

Overledger + Zendesk

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Delete Ticket with Zendesk API on New Account Event (Instant) from Overledger API

Overledger + Zendesk

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Delete Ticket with Zendesk API on New Smart Contract Event (Instant) from Overledger API

Overledger + Zendesk

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Execute Signed Transaction with Overledger API on New Ticket (Instant) from Zendesk API

Zendesk + Overledger

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Popular Overledger and Zendesk Triggers#

New Account Event (Instant) from the Overledger API

Emit new event for transactions to/from a specific account.

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New Smart Contract Event (Instant) from the Overledger API

Emit new event when a smart contract releases a new event.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Overledger and Zendesk Actions#

Execute Signed Transaction with the Overledger API

Executes a signed transaction by sending it to a blockchain node via Overledger. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Prepare Smart Contract Transaction with the Overledger API

Prepares a smart contract transaction for signing on the Overledger platform. See the documentation

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Read from a smart contract with the Overledger API

Reads data from a specified smart contract on the Overledger network.

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Overview of Overledger#

The Overledger API by Quant Network allows developers to interact with multiple blockchain networks. It facilitates the creation, reading, and execution of smart contracts and transactions across different blockchains. This API simplifies the complex nature of blockchain interoperability, enabling multi-chain applications (MApps) through a single gateway.

Connect Overledger#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    overledger: {
      type: "app",
      app: "overledger",
    }
  },
  async run({steps, $}) {
    const data = {
      "location": {
        "technology": "Ethereum",
        "network": "Ethereum Sepolia Testnet"
      }
    }
    return await axios($, {
      method: "post",
      url: `https://api.sandbox.overledger.io/v2/autoexecution/search/block/latest`,
      headers: {
        Authorization: `Bearer ${this.overledger.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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