with Oracle Cloud Infrastructure and Zendesk?
Emit new event when a new autonomous database is created in a specified compartment. See the documentation
Emit new event when a compute instance changes state (e.g., from stopped to running). This requires instance OCID and proper event rules set up in Oracle Cloud Infrastructure. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a new object is uploaded to a specified Oracle Cloud Infrastructure Object Storage bucket. See the documentation
Create or update an object in a specified Oracle Cloud Infrastructure Object Storage bucket. See the documentation
Delete an object from a specified Oracle Cloud Infrastructure Object Storage bucket. See the documentation
import * as common from "oci-common";
import * as identity from "oci-identity";
export default defineComponent({
props: {
oracle_cloud_infrastructure: {
type: "app",
app: "oracle_cloud_infrastructure",
},
},
async run({ steps, $ }) {
const tenancyId = this.oracle_cloud_infrastructure.$auth.tenancy_id;
const userId = this.oracle_cloud_infrastructure.$auth.user_id;
const fingerprint = this.oracle_cloud_infrastructure.$auth.fingerprint;
const regionStr = this.oracle_cloud_infrastructure.$auth.region;
const privateKey = this.oracle_cloud_infrastructure.$auth.private_key;
// Convert the region string into a Region object
const region = common.Region.fromRegionId(regionStr);
// Create a simple authentication provider using your credentials.
// If your private key has a passphrase, replace null with the passphrase.
const provider = new common.SimpleAuthenticationDetailsProvider(
tenancyId,
userId,
fingerprint,
privateKey,
null, // passphrase (if needed)
region
);
// Create an IdentityClient using the provider.
const identityClient = new identity.IdentityClient({
authenticationDetailsProvider: provider,
});
// Prepare a request to list compartments for your tenancy.
const listCompartmentsRequest = {
compartmentId: tenancyId,
};
// Call the OCI API to list compartments.
const response = await identityClient.listCompartments(listCompartmentsRequest);
// The response object contains details such as items (the list of compartments).
return response;
},
});
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})