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with Oracle Cloud Infrastructure and Zendesk?

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Create Or Update Object with Oracle Cloud Infrastructure API on New Ticket (Instant) from Zendesk API
Zendesk + Oracle Cloud Infrastructure
 
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Create Or Update Object with Oracle Cloud Infrastructure API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Oracle Cloud Infrastructure
 
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Create Or Update Object with Oracle Cloud Infrastructure API on Ticket Closed (Instant) from Zendesk API
Zendesk + Oracle Cloud Infrastructure
 
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Create Or Update Object with Oracle Cloud Infrastructure API on Ticket Pending (Instant) from Zendesk API
Zendesk + Oracle Cloud Infrastructure
 
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Create Or Update Object with Oracle Cloud Infrastructure API on Ticket Solved (Instant) from Zendesk API
Zendesk + Oracle Cloud Infrastructure
 
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New Autonomous Database Created (Instant) from the Oracle Cloud Infrastructure API

Emit new event when a new autonomous database is created in a specified compartment. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Instance State Change (Instant) from the Oracle Cloud Infrastructure API

Emit new event when a compute instance changes state (e.g., from stopped to running). This requires instance OCID and proper event rules set up in Oracle Cloud Infrastructure. See the documentation

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Object Storage Object (Instant) from the Oracle Cloud Infrastructure API

Emit new event when a new object is uploaded to a specified Oracle Cloud Infrastructure Object Storage bucket. See the documentation

 
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Create Or Update Object with the Oracle Cloud Infrastructure API

Create or update an object in a specified Oracle Cloud Infrastructure Object Storage bucket. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation

 
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Delete Object with the Oracle Cloud Infrastructure API

Delete an object from a specified Oracle Cloud Infrastructure Object Storage bucket. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation

 
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Integrate the Oracle Cloud Infrastructure API with the Zendesk API
Setup the Oracle Cloud Infrastructure API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Oracle Cloud Infrastructure and Zendesk remarkably fast. Free for developers.

Connect Oracle Cloud Infrastructure

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import * as common from "oci-common";
import * as identity from "oci-identity";

export default defineComponent({
  props: {
    oracle_cloud_infrastructure: {
      type: "app",
      app: "oracle_cloud_infrastructure",
    },
  },
  async run({ steps, $ }) {
    const tenancyId = this.oracle_cloud_infrastructure.$auth.tenancy_id;
    const userId = this.oracle_cloud_infrastructure.$auth.user_id;
    const fingerprint = this.oracle_cloud_infrastructure.$auth.fingerprint;
    const regionStr = this.oracle_cloud_infrastructure.$auth.region;
    const privateKey = this.oracle_cloud_infrastructure.$auth.private_key;

    // Convert the region string into a Region object
    const region = common.Region.fromRegionId(regionStr);

    // Create a simple authentication provider using your credentials.
    // If your private key has a passphrase, replace null with the passphrase.
    const provider = new common.SimpleAuthenticationDetailsProvider(
      tenancyId,
      userId,
      fingerprint,
      privateKey,
      null, // passphrase (if needed)
      region
    );

    // Create an IdentityClient using the provider.
    const identityClient = new identity.IdentityClient({
      authenticationDetailsProvider: provider,
    });

    // Prepare a request to list compartments for your tenancy.
    const listCompartmentsRequest = {
      compartmentId: tenancyId,
    };

    // Call the OCI API to list compartments.
    const response = await identityClient.listCompartments(listCompartmentsRequest);
    
    // The response object contains details such as items (the list of compartments).
    return response;
  },
});

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo