WhatsApp by Online Live Support
Integrate WhatsApp messaging via Online Live Support
Integrate the WhatsApp by Online Live Support API with the Zendesk API
Setup the WhatsApp by Online Live Support API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate WhatsApp by Online Live Support and Zendesk remarkably fast. Free for developers.
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Popular WhatsApp by Online Live Support and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of WhatsApp by Online Live Support#
The WhatsApp by Online Live Support API on Pipedream lets you automate interactions with WhatsApp, enabling you to send messages, create groups, and manage chats within a workflow. By leveraging this API with Pipedream's capabilities, you can craft event-driven automations that trigger actions in WhatsApp based on external events or conditions defined in other apps, such as receiving a customer support ticket, triggering a follow-up after a certain period, or coordinating team alerts.
Connect WhatsApp by Online Live Support#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
online_live_support: {
type: "app",
app: "online_live_support",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://v2.onlinelivesupport.com/sessions/status/${this.online_live_support.$auth.session_id}`,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies