Integrate the One AI API with the Zendesk API

Setup the One AI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate One AI and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect One AI with Zendesk#

Find Text in Clusters with One AI API on New Ticket (Instant) from Zendesk API

Zendesk + One AI

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Find Text in Clusters with One AI API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + One AI

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Find Text in Clusters with One AI API on Ticket Closed (Instant) from Zendesk API

Zendesk + One AI

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Find Text in Clusters with One AI API on Ticket Pending (Instant) from Zendesk API

Zendesk + One AI

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Find Text in Clusters with One AI API on Ticket Solved (Instant) from Zendesk API

Zendesk + One AI

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Popular One AI and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular One AI and Zendesk Actions#

Find Text in Clusters with the One AI API

Find clusters with a similar meaning of a given text. See the documentation.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Summarize Text with the One AI API

Summarize a given text. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of One AI#

One AI API enables users to leverage advanced language AI to analyze and process text. On Pipedream, you can integrate One AI into serverless workflows to automate tasks like content summarization, emotion detection, or keyword extraction. By tapping into One AI's capabilities via Pipedream, you can enrich data, glean insights, and streamline content-centric operations with ease and efficiency.

Connect One AI#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    one_ai: {
      type: "app",
      app: "one_ai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.oneai.com/api/v0/org/info`,
      headers: {
        "api-key": `${this.one_ai.$auth.api_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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