Nyckel makes image and text classification easy for everyone. In just a few minutes, you can build an AI model to categorize images and text using any labels you want. No machine learning experience needed.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Classifies image data based on pre-trained classifiers in Nyckel. See the documentation
Classifies text data based on pre-trained classifiers in Nyckel. See the documentation
The Nyckel API offers machine learning capabilities, enabling you to add custom image and text classification to your applications without needing a data science background. With Nyckel, you can train models, make predictions, and refine your model iteratively as new data comes in. On Pipedream, you can integrate Nyckel to automate various tasks such as processing images uploaded to cloud storage, categorizing customer support tickets, or augmenting content moderation workflows. By harnessing the power of serverless on Pipedream, you can create efficient pipelines that respond in real-time to events, without managing infrastructure.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
nyckel: {
type: "app",
app: "nyckel",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.nyckel.com/v1/functions`,
headers: {
Authorization: `Bearer ${this.nyckel.$auth.oauth_access_token}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})