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Nicereply

Nicereply helps our customers tell us whether they’re getting what they need. This creates opportunities to respond to specific feedback in the short-term while developing longer-term solutions in our approach.

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Schedule

Integrate the Nicereply API with the Schedule API

Setup the Nicereply API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate Nicereply and Schedule remarkably fast. Free for developers.

Popular Nicereply and Schedule Triggers

New CES Rating from the Nicereply API

Emit new event on each new CES rating.

 
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Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

 
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New CSAT Rating from the Nicereply API

Emit new event on each new CSAT rating.

 
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Daily schedule from the Schedule API

Trigger your workflow every day.

 
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New Customer Rating from the Nicereply API

Emit new event on each new customer rating.

 
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Overview of Nicereply

With Nicereply API, you can create powerful customer feedback solutions and
measure customer satisfaction scores in different ways.

Whether you're a developer, marketer, customer service agent, or product
manager, the Nicereply API makes it easy to set up and manage your customer
feedback solutions.

Here are some examples of what you can do with Nicereply API:

  • Automatically send surveys to customers and collect customer feedback.
  • Display customer satisfaction scores in various ways for different teams.
  • Track customer support metrics and trends over time.
  • Generate reports on customer satisfaction and support efficiency.
  • Integrate with third-party applications to extend your customer feedback
    solutions.
  • Design custom interaction forms and data fields.
  • Automate customer follow-ups and notifications.
  • Monitor customer sentiment across multiple channels.

Connect Nicereply

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nicereply: {
      type: "app",
      app: "nicereply",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.nicereply.com/v1/users`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: ``,
        password: `${this.nicereply.$auth.private_key}`,
      },
    })
  },
})

Overview of Schedule

With Schedule - A trigger provided by Pipedream - You can easily build
automated workflows that run on regular times or intervals. Some examples of
things that you can build using the Schedule API include:

  • Automated data retrieval from a third-party service, like pulling stats from
    your Salesforce account on a set schedule.
  • Uploading new data sets to a database with a predetermined interval.
  • Automatic emails to customers or leads at a certain time of the day.
  • Automating data analysis based on a set schedule.
  • Automatically optimizing social media postings according to a specified
    timeline.
  • Updating webpages at a certain interval with newly available content.
  • Re-running reports on a periodic basis.
  • Refreshing a cache of data at a given frequency.
Pipedream, Inc. — San Francisco, CA
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