Integrate the MySQL API with the Zendesk API

Setup the MySQL API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate MySQL and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect MySQL with Zendesk#

Execute Raw Query with MySQL API on New Ticket (Instant) from Zendesk API

Zendesk + MySQL

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Execute Raw Query with MySQL API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + MySQL

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Execute Raw Query with MySQL API on Ticket Closed (Instant) from Zendesk API

Zendesk + MySQL

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Execute Raw Query with MySQL API on Ticket Pending (Instant) from Zendesk API

Zendesk + MySQL

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Execute Raw Query with MySQL API on Ticket Solved (Instant) from Zendesk API

Zendesk + MySQL

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Popular MySQL and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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New Column from the MySQL API

Emit new event when you add a new column to a table. See the docs here

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Popular MySQL and Zendesk Actions#

Execute SQL Query with the MySQL API

Execute a custom MySQL query. See our docs to learn more about working with SQL in Pipedream.

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Row with the MySQL API

Adds a new row. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Row with the MySQL API

Delete an existing row. See the docs here

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Overview of MySQL#

The MySQL application on Pipedream enables direct interaction with your MySQL databases, allowing you to perform CRUD operations—create, read, update, delete—on your data with ease. You can leverage these capabilities to automate data synchronization, report generation, and event-based triggers that kick off workflows in other apps. With Pipedream's serverless platform, you can connect MySQL to hundreds of other services without managing infrastructure, crafting complex code, or handling authentication.

Connect MySQL#

import mysql from '@pipedream/mysql';

export default defineComponent({
  props: {
    mysql,
  },
  async run({steps, $}) {
    // Component source code:
    // https://github.com/PipedreamHQ/pipedream/tree/master/components/mysql

    const queryObj = {
      sql: "SELECT NOW()",
      values: [], // Ignored since query does not contain placeholders
    };
    return await this.mysql.executeQuery(queryObj);
  },
});

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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