MessageBird
A communications platform building a world where talking with a business is as easy and natural as talking to a friend.
Integrate the MessageBird API with the Zendesk API
Setup the MessageBird API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate MessageBird and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular MessageBird and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of MessageBird #
The MessageBird API on Pipedream allows you to automate communications by sending messages, making voice calls, and verifying phone numbers. With Pipedream's serverless platform, you can trigger workflows that integrate MessageBird with hundreds of other apps to engage customers, streamline notifications, and improve verification processes. Create custom alert systems, chatbots, or multi-factor authentication (MFA) mechanisms by leveraging the API's capabilities within Pipedream's seamless integration environment.
Connect MessageBird #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
messagebird: {
type: "app",
app: "messagebird",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://rest.messagebird.com/balance`,
headers: {
"Authorization": `AccessKey ${this.messagebird.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies