API platform for calls, customer service, two-factor authentication and notifications.
Go to siteMessage Bird is a communications platform offering a suite of API solutions for sending messages, making voice calls, and conducting video conferences. With Pipedream, you can harness these capabilities to automate personalized notifications, streamline customer support, and facilitate global communication workflows. Message Bird's API on Pipedream allows you to send real-time alerts, trigger voice messages based on customer actions, and integrate with other services to create powerful, multi-channel communication systems.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
message_bird: {
type: "app",
app: "message_bird",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://rest.messagebird.com/balance`,
headers: {
"Authorization": `AccessKey ${this.message_bird.$auth.access_key}`,
},
})
},
})
Customer Support Automation: Use Message Bird to automatically send SMS updates to customers regarding their support tickets. Trigger messages based on ticket status updates in helpdesk apps like Zendesk or Freshdesk.
Appointment Reminders: Set up automated reminders for appointments or reservations by connecting Google Calendar or Calendly to Message Bird. Send SMS reminders a day before the scheduled event to reduce no-shows.
Real-Time Alert System: Create a workflow that sends critical alerts via SMS when a monitoring app like Datadog or Uptime Robot detects downtime or performance issues on your website or app.
Message Bird uses API keys for authentication. When you connect your Message Bird account, Pipedream securely stores the keys so you can easily authenticate to Message Bird APIs in both code and no-code steps.
Once you sign in, the API key information are available in the Developer Settings, which is shown as Manage API Keys in the middle right of the Dashboard.