Message Bird
API platform for calls, customer service, two-factor authentication and notifications.
Integrate the Message Bird API with the Zendesk API
Setup the Message Bird API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Message Bird and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Message Bird and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Message Bird#
Message Bird is a communications platform offering a suite of API solutions for sending messages, making voice calls, and conducting video conferences. With Pipedream, you can harness these capabilities to automate personalized notifications, streamline customer support, and facilitate global communication workflows. Message Bird's API on Pipedream allows you to send real-time alerts, trigger voice messages based on customer actions, and integrate with other services to create powerful, multi-channel communication systems.
Connect Message Bird#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
message_bird: {
type: "app",
app: "message_bird",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://rest.messagebird.com/balance`,
headers: {
"Authorization": `AccessKey ${this.message_bird.$auth.access_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies