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with Bird and Plain?

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Add Customer to Group with Plain API on New SMS Message Received from Bird API
Bird + Plain
 
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Create Contact with Bird API on Customer Created from Plain API
Plain + Bird
 
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Create Contact with Bird API on Customer Deleted from Plain API
Plain + Bird
 
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Create Contact with Bird API on Customer Updated from Plain API
Plain + Bird
 
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Create Contact with Bird API on Email Received from Plain API
Plain + Bird
 
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New SMS Message Received from the Bird API

Emit new event when a new SMS message is received. See the documentation

 
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Customer Created from the Plain API

Emit new event when a customer is created.

 
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Customer Deleted from the Plain API

Emit new event when a customer is deleted.

 
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Customer Updated from the Plain API

Emit new event when a customer is updated.

 
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Email Received from the Plain API

Emit new event when an email is received.

 
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Create Contact with the Bird API

Creates a new contact. See the documentation

 
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Add Customer to Group with the Plain API

Adds a customer to a customer group. See the documentation

 
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Create Customer Event with the Plain API

Creates an event with a customer. See the documentation

 
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Send SMS with the Bird API

Sends an SMS message. See the documentation

 
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Create Thread with the Plain API

Creates a new thread with a given customer. See the documentation

 
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Integrate the Bird API with the Plain API
Setup the Bird API trigger to run a workflow which integrates with the Plain API. Pipedream's integration platform allows you to integrate Bird and Plain remarkably fast. Free for developers.

Overview of Bird

Message Bird is a communications platform offering a suite of API solutions for sending messages, making voice calls, and conducting video conferences. With Pipedream, you can harness these capabilities to automate personalized notifications, streamline customer support, and facilitate global communication workflows. Message Bird's API on Pipedream allows you to send real-time alerts, trigger voice messages based on customer actions, and integrate with other services to create powerful, multi-channel communication systems.

Connect Bird

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    message_bird: {
      type: "app",
      app: "message_bird",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://rest.messagebird.com/balance`,
      headers: {
        "Authorization": `AccessKey ${this.message_bird.$auth.access_key}`,
      },
    })
  },
})

Overview of Plain

The Plain API provides functionality for automating customer support tasks, such as managing conversations, customers, and team inboxes. Within Pipedream, you can leverage these features to create custom workflows that respond to events from your app or external services, triggering actions in Plain. By integrating the Plain API with Pipedream, you can enhance customer support efficiency, streamline communication, and keep customer data synchronized across platforms.

Connect Plain

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    plain: {
      type: "app",
      app: "plain",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `query Workspace {
        workspace(workspaceId: "${this.plain.$auth.workspace_id}") {
            id
            publicName
        }
    }`,
    }
    return await axios($, {
      method: "post",
      url: `https://core-api.uk.plain.com/graphql/v1`,
      headers: {
        Authorization: `Bearer ${this.plain.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo