Integrate the Magnetic API with the Zendesk API

Setup the Magnetic API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Magnetic and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Magnetic with Zendesk#

Create Contact with Magnetic API on New Ticket (Instant) from Zendesk API

Zendesk + Magnetic

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Create Contact with Magnetic API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Magnetic

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Create Contact with Magnetic API on Ticket Closed (Instant) from Zendesk API

Zendesk + Magnetic

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Create Contact with Magnetic API on Ticket Pended (Instant) from Zendesk API

Zendesk + Magnetic

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Create Contact with Magnetic API on Ticket Solved (Instant) from Zendesk API

Zendesk + Magnetic

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Popular Magnetic and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Task Created from the Magnetic API

Emit new event when a new task is created See docs here

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Magnetic and Zendesk Actions#

Create Contact with the Magnetic API

Create a new contact. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Opportunity/Job with the Magnetic API

Create a new opportunity/job. See docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Task with the Magnetic API

Create a new task. See docs here

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Overview of Magnetic#

Magnetic is a project management and workflow automation platform designed to help agencies stay organized and streamline operations. With the Magnetic API on Pipedream, you can automate routine tasks, sync data across various apps, and create custom workflows to enhance productivity. From task creation and time tracking to financial management and reporting, Pipedream’s serverless execution model lets you connect Magnetic with a plethora of other services without the need for a dedicated server setup.

Connect Magnetic#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    magnetic: {
      type: "app",
      app: "magnetic",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.magnetichq.com/Magnetic/rest/coreAPI/users`,
      params: {
        token: `${this.magnetic.$auth.token}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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