LoyaltyLion

Customer loyalty and engagement platform

Integrate the LoyaltyLion API with the Zendesk API

Setup the LoyaltyLion API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate LoyaltyLion and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of LoyaltyLion

The LoyaltyLion API unlocks the potential to create custom loyalty and engagement experiences by integrating with various e-commerce platforms. Harnessing this API through Pipedream allows for automated workflows that can sync customer data, track points and rewards, and personalize marketing efforts based on loyalty insights. With the API, you can automate notifications for point changes, create rules for earning points, and analyze customer behavior to tailor rewards.

Connect LoyaltyLion

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    loyaltylion: {
      type: "app",
      app: "loyaltylion",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.loyaltylion.com/v2/customers`,
      headers: {
        Authorization: `Bearer ${this.loyaltylion.$auth.oauth_access_token}`,
      },
      params: {
        since_id: `0`,
        limit: `2`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})