Event tracking made easy!
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
LogSnag is a real-time event tracking API that enables developers to monitor and track events in their applications. With LogSnag, you can create simple, powerful dashboards to watch events as they happen and set up triggers to notify you of important activities. On Pipedream, LogSnag's capabilities can be harnessed to automate workflows, integrating with numerous services to create a blend of operations, such as triggering notifications, logging significant events, and gathering metrics across various platforms.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
logsnag: {
type: "app",
app: "logsnag",
}
},
async run({steps, $}) {
const data = {
"project": `[project_name]`,
"channel": `[channel]`,
"event": `Test request`,
"description": `Making a test request on LogSnag`,
}
return await axios($, {
method: "post",
url: `https://api.logsnag.com/v1/log`,
headers: {
Authorization: `Bearer ${this.logsnag.$auth.api_token}`,
"Content-Type": `application/json`,
},
data,
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})